Everything you need to run a modern call centre
Upload CSV files with thousands of phone numbers. CalBox automatically validates numbers, removes duplicates, and queues them for your callers. Track campaign progress in real-time with completion percentages and disposition breakdowns.
Numbers are served to callers automatically — no cherry-picking. Callbacks get priority so important follow-ups are never missed. The queue is fair and efficient, with atomic assignment to prevent double-dialing.
Convert calls into qualified leads with one tap. Custom disposition forms let you capture exactly the data you need per campaign. Leads are tracked, filterable, and ready for your sales pipeline.
Multi-tenant platform with role-based access. Admins manage everything, managers handle their branches, callers focus on calling. Flexible roles: anyone can be a caller if needed.
Know exactly how your team is performing. Daily call volumes, caller rankings, campaign analytics, and disposition breakdowns — all with date range filters and visual charts.
GPS-verified clock-in with optional selfie photo. Track breaks (tea, lunch, bio), auto-calculate working hours, and manage leave requests — all from the mobile app.
Try CalBox free for 5 days. No payment required.
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